This Privacy Policy describes how 369club collects, uses, stores, discloses, and protects the personal information of Filipino players and other users of the 369club Platform in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations.
This Privacy Policy applies to all personal information processed by 369club in connection with the operation of the 369club Platform accessible at 369club.win, including account registration, deposits, withdrawals, game participation, customer support interactions, and marketing communications directed at Filipino players.
For the purposes of the Data Privacy Act of 2012, 369club is the personal information controller in respect of the personal data of Players and prospective Players collected through the Platform. Where 369club engages third-party service providers to process personal data on its behalf, those providers act as personal information processors under written contractual arrangements that bind them to data protection obligations consistent with the DPA.
Data Protection Officer: 369club has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012. Contact details for the DPO are provided in Section 13 of this Policy.
When you register a 369club Account, we collect the following personal information:
To comply with PAGCOR regulatory requirements and Philippine anti-money laundering laws (Republic Act No. 9160 as amended), 369club may collect:
We collect records of all financial transactions conducted through the 369club Platform, including deposit amounts, withdrawal requests, payment method identifiers (masked), transaction timestamps, and associated account balances. Full payment card numbers are never stored by 369club — payment processing for card transactions is handled by PCI-DSS compliant third-party processors.
We collect records of your gaming activity on 369club, including games played, wager amounts, game outcomes, session durations, login timestamps, and device information. This data is used for platform operation, fraud prevention, responsible gaming monitoring, and compliance reporting.
When you access the 369club Platform, we automatically collect technical information including your IP address, browser type and version, operating system, device type, mobile network identifier, and session data. This information is used for security monitoring, fraud detection, and platform performance optimisation.
We retain records of communications between you and 369club, including live chat transcripts, email correspondence, and support ticket history. These records are maintained for quality assurance, dispute resolution, and regulatory compliance purposes.
369club collects personal data through the following means:
369club processes personal data for the following purposes, each supported by the corresponding legal basis under the Data Privacy Act of 2012:
369club does not sell your personal data. We share personal data only in the following circumstances:
We share personal data with carefully selected third-party service providers who assist in operating the 369club Platform, including: identity verification providers, payment processors (GCash, PayMaya, Philippine banks), game software suppliers, fraud prevention services, cloud hosting providers, and customer support tools. All such providers are bound by data processing agreements requiring compliance with the DPA.
369club is required by Philippine law to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and law enforcement authorities where required by law or valid legal process. Such disclosures are made only to the extent required by the relevant legal obligation.
In the event of a merger, acquisition, or sale of substantially all assets of 369club's operating entity, personal data held by 369club may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection obligations and notification to affected Players.
Where you have given explicit consent for your personal data to be shared with a specific third party for a specific purpose, 369club will share data accordingly. You may withdraw such consent at any time, noting that withdrawal does not affect the lawfulness of processing carried out before withdrawal.
369club retains personal data for the periods necessary to fulfil the purposes for which it was collected, subject to the following minimum retention requirements imposed by Philippine law:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with 369club's data disposal procedures.
369club implements technical and organisational security measures appropriate to the risk associated with the personal data we process. These measures include:
In the event of a personal data breach affecting your personal information, 369club will notify affected Players and the National Privacy Commission (NPC) in accordance with applicable requirements under NPC Circular 16-03 within 72 hours of becoming aware of the breach where feasible.
369club uses cookies and similar tracking technologies on the Platform for the following purposes:
You may manage non-essential cookie preferences through your browser settings. Note that disabling cookies beyond essential session cookies may impair certain Platform features. 369club does not use third-party advertising networks or cross-site tracking cookies.
As a data subject under Republic Act No. 10173, you have the following rights in respect of your personal data processed by 369club:
You have the right to be informed of how 369club collects, uses, and discloses your personal data, as set out in this Privacy Policy.
You have the right to request a copy of the personal data held by 369club about you, and to receive information about how it is processed.
You have the right to request correction of any inaccurate or incomplete personal data held by 369club. Some corrections (e.g., to name or date of birth) require documentary evidence.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 369club's legal retention obligations.
You have the right to object to processing of your personal data based on legitimate interest or for direct marketing purposes. Objection to marketing processing is unconditional; objection to other grounds is subject to 369club's assessment of compelling legitimate grounds.
You have the right to receive a copy of personal data you have provided to 369club in a structured, commonly used, and machine-readable format.
To exercise any of the above rights, please contact 369club's Data Protection Officer using the contact details in Section 13. 369club will respond to verified requests within thirty (30) days.
21+369club does not knowingly collect personal data from individuals under 21 years of age. In the Philippines, PAGCOR regulations prohibit access to casino-style gaming by persons under 21. 369club enforces this restriction through age verification during registration. If we become aware that personal data has been collected from a person under 21, we will delete that data and close the associated Account without delay.
Some of 369club's service providers, including cloud hosting infrastructure providers and game software suppliers, may process personal data outside the Philippines. Where cross-border data transfers occur, 369club ensures that the receiving entity provides a level of data protection at least equivalent to the standards required under the Data Privacy Act of 2012, through contractual arrangements, adequacy determinations, or other appropriate safeguards recognised by the National Privacy Commission.
369club may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform operations. Material changes will be communicated to registered Players via the mobile number or email address on their Account, with a minimum of fourteen (14) days' notice prior to the effective date of the change. The current version of this Privacy Policy is always accessible at 369club.win/privacy-policy, with the effective date noted at the top of the document.
Continued use of the 369club Platform following the effective date of any revision constitutes acceptance of the revised Privacy Policy. If you do not agree with the revised Policy, you must discontinue use of the Platform and may request Account closure.
For any queries, requests to exercise data subject rights, or privacy concerns relating to 369club's processing of your personal data, please contact the Data Protection Officer:
Data Protection Officer — 369club
Email: [email protected]
Subject line: "Data Privacy Request"
If you are not satisfied with 369club's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government authority responsible for enforcing the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
Six core commitments 369club makes to every Filipino player's personal data.
All 369club data practices are designed and maintained in compliance with Republic Act No. 10173, the Data Privacy Act of 2012. A designated Data Protection Officer oversees ongoing compliance.
All data transmitted between your device and 369club is protected by Transport Layer Security (HTTPS). Your login credentials, financial data, and personal details are never sent in plain text.
Filipino players on 369club have full DPA rights: access, rectification, erasure, objection, and portability. Requests are handled within 30 days by the 369club Data Protection Officer.
369club does not sell, rent, or trade your personal information. Data is shared only with service providers under strict contractual obligations, or as required by Philippine law.
369club retains personal data only for as long as required by Philippine law and Platform operations. Data beyond its retention period is securely deleted or anonymised — it does not sit on servers indefinitely.
In the unlikely event of a data breach affecting your personal information, 369club will notify you and the National Privacy Commission within 72 hours in compliance with NPC Circular 16-03.
Your personal data is handled with the same care as your account balance. 369club is built on regulatory compliance, transparent data practices, and genuine respect for every Filipino player's privacy rights.
21+ Gambling involves risk. Play responsibly. For Filipino players 21 years and above only.